By using the RentJiffy.com (the “Site”) you agree to follow and be bound by Rent Jiffy’s terms of use (the “Terms of Use”). The Site, its proprietary software, and all content, forms, processes, blogs, information, images, styling, graphics, embellishments, unless otherwise noted, are owned by Rent Jiffy, Inc. (“Rent Jiffy”). The Site hosts LEX software and provides an online portal with interactive features for the user to apply for District of Columbia business licenses, landlord registration or exemption and certificates of occupancy, renew his/her business license, obtain a business tax registration number, registered agent services, governmental inspection assistance services, obtain a report summarizing rent control status and/or cancel his or her homestead exemption (“Services”). Rent Jiffy reserves the right to make modifications to the Site and the Services at any time.
Rent Jiffy grants you a non-exclusive, non-transferable, revocable, limited and personal license to access the Site, and upon successful payment to Rent Jiffy, to use the Services. The Site and the Services must only be used for lawful business purposes. You may not reverse engineer, disassemble, rent, lease, loan, sell, sublicense or create derivative works from the Site and the Services. You may not download, copy, modify, edit, alter, improve, reproduce, republish, redistribute, display or transmit any portion of this Site, except to the extent permitted by these Terms of Use. If you violate these Terms of Use, your right to use the Site and the Services shall be automatically terminated without notice.
Rent Jiffy is neither a provider of legal services nor accounting or tax services and the Services provided by Rent Jiffy should not be substitutes for the advice of an attorney, tax advisor or other professional. You should always seek advice of competent professional when advice is needed. No confidential relationship is formed through the use of this Site or the Services.
By using this Site and the Services, you represent that you are at least 18 years old. It is your responsibility to review these Terms of Use periodically, as Rent Jiffy may update them from time to time. If you cannot agree to these Terms of Use, you should immediately cease using the Site and the Services. If you have any questions about these Terms of Use, please contact our Help Center.
Your use of the Site and the Services is governed by Rent Jiffy’s Privacy Policy. The terms of that Policy, as amended from time to time, are incorporated herein by reference in their entirety into these Terms of Use. Notwithstanding the foregoing, you acknowledge that due to the nature of the Services, Rent Jiffy or other third-parties may need to contact you.
The Site’s online portal allows you to complete the required licensing applications by entering the requisite information into the interactive software. The Services includes a review of your answers for completeness. At no time does Rent Jiffy review the information for legal sufficiency or consistency, draw legal conclusions, provide legal advice, opinions or recommendations about your legal rights, remedies, defenses, options, selection on forms, strategies, or apply any law to the facts of a particular situation. If you believe that Rent Jiffy gave you any advice, opinion or recommendations about your legal rights, remedies, defenses or options, you agree not to proceed with the purchase of the Services and any purchase shall be deemed null and void. You are responsible for reviewing each document for completeness and accuracy prior to providing your electronic signature.
The Services also include Rent Jiffy filing your licensing applications with the various government agencies after you complete and return the application forms and make full payment for Service. Rent Jiffy does not guarantee your ability to obtain a rental housing license for your property. You acknowledge that each District of Columbia government agency maintains its own procedure (and timeline) of processing the documents and may modify its own policies, procedures and filing fees from time to time without advance notice.
The Services may also include a renewal service of your business license. If these Services are purchased by you, you will receive periodic emails prior to your business license renewal date reminding you to renew your business license. If you elect to use these Services, you may be able to automatically renew your business license electronically by providing Rent Jiffy with the required information and executed documents prior to the business license renewal date.
The Site’s online portal may allow you to order a report which summarizes the rental history filings of your Property from public record documents on file with various District of Columbia government agencies. You acknowledge that each District of Columbia government agency records may not accurately reflect the rental history of your Property due to the agency misfiling, misindexing, misplacing, etc. a previously filed document or documents.
The Site’s online portal allows you to cancel your homestead exemption by filing the completed form with the District of Columbia Office of Tax and Revenue. You are responsible for reviewing the cancellation form for completeness and accuracy prior to providing your electronic signature.
The Site’s online portal allows you to complete the Certificate of Occupancy application. In order for Rent Jiffy to file the Certificate of Occupancy application on your behalf, you must complete and return an executed and notarized authorization with a copy of your recorded deed or Settlement Statement (HUD-1) for your property. You are responsible for reviewing each document for completeness and accuracy prior to providing your electronic signature.
If the most recent Certificate of Occupancy for your property is more than ten years old, your property will need to be inspected by the District of Columbia. If you elect additional Services, Rent Jiffy may assist you in arranging access to your property for the inspection. You are responsible for repairing any and all issues identified by the inspector of your property. Rent Jiffy does not guarantee your ability to obtain a Certificate of Occupancy for your property.
If your requested license or permit requires a governmental inspection and you wish to engage Rent Jiffy to assist, you are responsible to communicate any and all information with respect to the inspection with any tenant, occupant or property manager as well as arranging access to your property for the inspection. Due to privacy and liability issues, Rent Jiffy will only communicate or coordinate directly with you and the District of Columbia inspector about the inspection, and not any other third-party (including tenants) on your behalf.
Currently, the District of Columbia government requires inspections to occur between 9:00 AM and 4:00 PM EST on weekdays, excluding any holidays. Rent Jiffy has no control over the scheduling of the inspection and appointment requests are not available. Due to the COVID-19 pandemic, inspections may take place electronically and/or be canceled and rescheduled without prior notice.
The inspection will cover all areas of the property. For condominiums and cooperative units, the inspection will be limited to your unit only; for a property with multiple units, the inspection will cover all units even if you reside in one unit. The property must be in livable condition and there can be NO INTERIOR CONSTRUCTION OF ANY KIND at the time of the inspection.
If the property is occupied, you must obtain the required consent forms authorizing the District of Columbia inspector and the Rent Jiffy representative to enter the property. This form must be completed if the property is occupied by anyone, including you, a tenant or any other occupant. (If you occupy the property, you must insert your name on the consent form as both ‘tenant’ and ‘owner’.) Failure to complete and provide these consent forms to Rent Jiffy no later than two (2) business days prior to the inspection date may result in the failure of your inspection and the need for a re-inspection, which will result in additional fees imposed by both the District of Columbia and Rent Jiffy.
Due to COVID-19, any tenant and /or occupant at the property must cooperate by providing his or her health status and the health status of any family members residing in the property to the inspector and /or Rent Jiffy’s representatives, as applicable. In addition to the consent form referenced above, any and all adult tenants and /or occupants must provide a written waiver with respect to COVID-19 and the inspection. If any tenant and /or occupant fails to provide his, her or any family members’ health status and /or timely execute a written waiver, Rent Jiffy is authorized to reschedule the inspection without prior notice to you. You acknowledge no inspection will occur until Tenant cooperates and provides the written waiver.
If you are providing Rent Jiffy with keys or access codes in order to access the property for inspection, you must deliver those keys or access codes to Rent Jiffy no later than two (2) business days prior to the inspection date. Failure to meet this deadline may result in the failure of your inspection and the need for re-inspection, which will result in additional fees imposed by both the District of Columbia and Rent Jiffy.
In the event of a closure of the District of Columbia government on your scheduled inspection date, Rent Jiffy will automatically request a new inspection date and attempt to provide you with the new date as soon as possible. In the event of a delayed opening of the District of Columbia government on your scheduled inspection date, the inspection office has the discretion to cancel the inspection for that day. If Rent Jiffy receives notice, you will be notified if the inspection is cancelled; if the inspection is not cancelled, the inspection office begins inspections at 11:00 AM that day.
Based on recent DCRA policy, your property must pass the District of Columbia inspection within forty-five (45) days (“Inspection Deadline”) of submission of your business license application. Even if you reschedule your inspection appointment and/or fail the initial inspection, the forty-five (45) day period will not restart and you must pass the inspection by the Inspection Deadline. Be aware that failure to pass the inspection by the Inspection Deadline may result in your business license application being denied or canceled, and the forfeiture of already paid fees.
If you find you must cancel or modify your assigned inspection date, you must notify Rent Jiffy at support@rentjiffy.com no later 4:00 PM EST three (3) BUSINESS days prior to the scheduled inspection date. Rent Jiffy will not cancel an inspection without your prior written authorization. Any cancellation or modification of the inspection date made less than three (3) business days prior to the scheduled inspection date may result in a failure of the inspection, which will then result in additional fees imposed by both the District of Columbia government and Rent Jiffy. If the inspection is not canceled in advance of the inspection as outlined in this paragraph, the District of Columbia government may also issue you a Notice of Infraction (“NOI”). The current NOI fee levied by the District of Columbia government may range from $1,000 to $2,500, and you may also be subject to an Administrative Law hearing conducted by the District of Columbia.
From time to time, the District of Columbia government cancels inspections, which notice of such cancellation may be received prior to the scheduled inspection date or on the actual inspection date itself. Rent Jiffy has no control over these cancellations. You will not incur additional fees from Rent Jiffy in the event the District of Columbia government cancels your inspection.
If you elect this option, upon receipt of forms and payment, Rent Jiffy will act as your Registered Agent for your business license purposes. Depending on the level of service you select, the initial fee covers your first or second year of Registered Agent Services and you will be billed annually or biannually thereafter, as the case may be. To ensure uninterrupted Service, you must promptly pay your invoice before the due date. If you fail to pay the full amount due by the invoice due date, Rent Jiffy reserves its right to terminate its Registered Agent Services with the District of Columbia government, which will result in a forfeiture of your business license as you will no longer be in good standing in the District of Columbia as a housing provider.
All Service of Process documents will be sent to you electronically to the email address on file with Rent Jiffy. You are responsible to maintain current contact information with Rent Jiffy, including but not limited to a current and working email address. If you wish to opt-out of this electronic Service of Process, please contact our Help Center. If you opt-out of electronic transmission of notices, you will be responsible for a $16.95 shipping fee for each Service of Process transmitted to a domestic address; the shipping fee will vary depending on location for each Service of Process transmitted to an international address.
You may cancel your Registered Agent Services at any time by sending an email to support@rentjiffy.com and providing written proof that you have substituted out Rent Jiffy as Registered Agent with the District of Columbia. If you terminate the Registered Agent Services prior to the expiration date, you will not receive a refund of any fees.
By using the Services, you represent the information supplied by you is accurate and complete. By electronically signing the various documents, you also represent you have the authority to bind yourself, or the entity or individual on whose behalf you are signing. You further acknowledge that Rent Jiffy is relying on the information you provide in the preparation and completion of the forms accompanying the purchased Services. It is your responsibility to review and inform Rent Jiffy of any changes or correction to your information. If Rent Jiffy must make a change to the documents submitted by you, you will be invoiced a $50 document change fee per document each time a document requires modification.
Rent Jiffy includes the estimated District of Columbia government filing fees for the Services in the initial fee charged by Rent Jiffy. Rent Jiffy reserves the right to invoice you and be paid for any additional filing fees in the event the filing fees are higher than originally estimated by Rent Jiffy.
Rent Jiffy does not maintain any credit cards on file. For uninterrupted Services, you must pay your invoice by the invoice due date. Failure to pay your invoice by the due date may result in a cessation of Services, which will subject you to fines and penalties imposed by the District of Columbia government.
Rent Jiffy does not process any refunds even if you choose not to proceed with your order after payment. In the unlikely event the District of Columbia government’s filing fees were less than originally charged by Rent Jiffy, Rent Jiffy will refund the difference.
The Site and the Services are provided “as-is” without any warranty of any kind, whether expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and satisfaction of quality and accuracy. Rent Jiffy does not warrant: (i) the operation of the Site or the Services will be error-free or uninterrupted and any defects or errors will be corrected; (ii) the Site and its database are free from viruses, other harmful components or the ability to be hacked; (iii) the Site, interactive areas, the content and postings are free from any errors or omissions, including but not limited to technical inaccuracies and typographical errors; (iv) the quality of any products, services, information or other material purchased or obtained by you through the Site will meet your expectations; (v) the selections made by you in the applications will be compliant with applicable law; (vi) all information provided by you is correct and complete; (vii) the District of Columbia government will maintain consistent policies with respect to document fees, fines, filings, processes and requirements; (viii) the District of Columbia government will provide you or Rent Jiffy with correct and consistent information with respect to your property; (ix) the District of Columbia and/or Rent Jiffy will identify and correct any errors on the forms and applications; (x) the District of Columbia and/or Rent Jiffy will correctly index, file and identify all forms relevant to your Property; (xi) your property will pass inspection; (xii) the manner in which the District of Columbia handles your personal and contact information; (xiii) your inspection will not be cancelled or rescheduled; (xiv) you will complete the rental housing licensing process within the timeline required by the District of Columbia; (xv) you will obtain a Certificate of Occupancy or a rental housing license; (xvi) you will receive file stamped or file copies of any and all applications or documents filed with the District of Columbia government back from either Rent Jiffy or the District of Columbia; (xvii) your applications or other forms will be promptly processed by the District of Columbia; and (xviii) you will incur no penalties, fines or additional fees from the District of Columbia or be subject to tenant petition complaints or other claims due to your filings.
To the maximum extent permitted by applicable law, in no event shall Rent Jiffy be liable to you or any third-party for any indirect, direct, special, incidental, exemplary, punitive, or consequential damages (including but not limited to damages for the inability to access the Site, loss of business, loss of profits, District of Columbia fines and fees, Administrative Law hearing expenses, loss of paid fees, tenant complaints or other claims, attorneys’ fees, lost profits, good will, business interruptions, personal injury, and loss of privacy) arising out of the use or inability to use the Site or the Services or otherwise in connection with the Services provided by Rent Jiffy, and based on any theory of liability including without limitation breach of contract, breach of warranty, tort (including without limitation negligence), product liability or otherwise, even if Rent Jiffy or its representatives have been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the limitation of liability, so this limitation may not apply to you. In that event, the maximum liability that Rent Jiffy shall incur is a refund of the actual amount paid by you to Rent Jiffy for its services (less any fees paid to the District of Columbia government).
The Site may display links to other sites or other third-party content. Rent Jiffy is providing access to these links and content as a convenience to you, and is not responsible for and assumes no liability with respect to the links or content, including but not limited to any mistakes, misstatements, opinions, representations or viruses. Those links and content do not represent the positions of Rent Jiffy and Rent Jiffy does not endorse or affirmatively support any content displayed on or linked from the third-party sites or content.
If you choose to use the Site and the Services, you are responsible for maintaining the confidentiality of your user name and password, and for restricting access to your computer or personal electronic device. You agree to accept responsibility for all activities that occur under your user account.
You acknowledge that irreparable damage could occur if any provision of these Terms of Use were not performed in accordance with the terms hereof and that as a result Rent Jiffy shall be entitled to equitable relief, including injunctive relief or specific performance of the terms hereof (without any requirement to post bond or guarantee), in addition to any other remedy to which Rent Jiffy is entitled to at law or in equity.
Rent Jiffy will only communicate with the owner of a property or the Site account holder, and except for the District of Columbia government in the course of providing the Services, Rent Jiffy will not communicate with any third-parties (including your tenants).
Rent Jiffy will provide all pertinent communication via email from its email support@rentjiffy.com. You should add support@rentjiffy.com to your Safe Senders list with your email hosting company. Some information provided may be time-sensitive and require a response or action from you. Rent Jiffy is not responsible for messages that may go to your SPAM folder.
District of Columbia law, without regard to the choice or conflict of law provisions, will govern these Terms of Use. Any disputes relating to these Terms of Use shall be heard in the state or federal courts located in the District of Columbia. You consent and submit to the personal jurisdiction of such courts for the purpose of resolving any dispute hereunder.
Rent Jiffy reserves the right to refuse service to anyone, so long as such refusal is not based on age (over 18 years old), race, color, religion, sex, sexual orientation, sexual preference, national origin, disability, or familial status.
Rent Jiffy’s failure to enforce any term or provision of these Terms of Use is not a waiver of such term.
Upon termination of these Terms of Use, the following shall survive the termination of Services: General Site Terms, Order Information, Invoice and Refunds, Disclaimer of Warranty, Limitation of Liability, Links to Third-Party Sites, Equitable Relief, and Miscellaneous.
Rent Jiffy is not responsible for any delay or failure in performance of the Site or the Services in whole or in part for any reason, including but not limited to inclement weather, acts of God, floods, storms, snowstorms, earthquakes, derechos, riots, wars, acts of terrorism, vandalism, injunctions, accidents, civil disturbance, government shutdown or delay, disruption of telecommunications, computer viruses, corruption of data, hacker attack, incompatible or defective equipment, software or services or any other event of force majeure.
The Terms of Use as modified from time to time are the entire agreement between you and Rent Jiffy and supersede all prior or contemporaneous communications or understandings between you and Rent Jiffy.
If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable, then that provision will be limited or eliminated from these Terms of Use to the minimum extent necessary and will not affect the validity and enforceability of any remaining provisions.
Date: October 27, 2020